0006401: Updater fails - Arcen Idea Tracker (Bugs and Features)

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ID

Project

Category

Date Submitted

Last Update

0006401

AI War

[All Projects] Bug - Crash or Exception

Mar 3, 2012 11:27 pm

May 30, 2012 6:08 pm

Reporter

libarata

Assigned To

keith.lamothe

Severity

crash

Status

assigned

Resolution

open

Product Version

5.000

Fixed in Version

Summary

0006401: Updater fails

Description

Recently purchased for a MAC. I try to install updates via in game software, first update downloads, moves to second download, gets to about 90% and then the game crashes. Attempted four times with exact same event.

Tags

No tags attached.

Internal Weight

Fix ASAP

Relationships

Notes
(0020307) x4000 (administrator) Mar 4, 2012 12:39 pm	Does the game simply close, or is it actually giving you an error message? If you bought the game on Steam, their version of the actual updater uses the wrong line encodings and so can't launch. You can download a replacement OSX updater that will let you get beta updates from here: http://www.arcengames.com/forums/index.php/topic,7657.msg76531.html#msg76531 [^] Sorry for the trouble!

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Issue History
Date Modified	Username	Field	Change
Mar 3, 2012 11:27 pm	libarata	New Issue
Mar 4, 2012 12:39 pm	x4000	Note Added: 0020307
Mar 5, 2012 8:46 am	tigersfan	Internal Weight	=> Fix ASAP
Mar 5, 2012 8:46 am	tigersfan	Assigned To	=> keith.lamothe
Mar 5, 2012 8:46 am	tigersfan	Status	new => assigned
May 30, 2012 6:08 pm	TechSY730	Note Added: 0025219
May 30, 2012 6:08 pm	TechSY730	Note Deleted: 0025219

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