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IDProjectCategoryDate SubmittedLast Update
0006756AVWWBug - AVWW MultiplayerMar 20, 2012 5:08 pmMar 24, 2012 9:59 pm
ReporterHyfrydle 
Assigned Tox4000 
Severitycrash 
StatusfeedbackResolutionopen 
Product Version0.911 
Fixed in Version 
Summary0006756: Crash and disconnect on entering server
DescriptionI just rejoined Tolls server and when I joined I was unable to harm any enemies or exit the chunk. After a short while I got disconnected and a request to send error logs appeared.

Error logs are attached. Is this what you need?
TagsNo tags attached.
Internal WeightMajor Problem
Attached Filestxt file icon ErrorsReportedByEngine.txt [^] (3,903 bytes) Mar 20, 2012 5:08 pm [Show Content]
txt file icon ArcenDebugLog.txt [^] (326,926 bytes) Mar 20, 2012 5:15 pm
txt file icon UnhandledErrors.txt [^] (1,519,160 bytes) Mar 20, 2012 5:16 pm
txt file icon ArcenDebugLog2.txt [^] (333,183 bytes) Mar 22, 2012 6:11 pm

- Relationships

-  Notes
(0021116)
x4000 (administrator)
Mar 20, 2012 5:11 pm

 Nope, nothing new in there. The errors might all be on the server. There are other log files, though -- UnhandledException.txt, ClientReceivingErrors.txt, etc. Are any of them updated with entries from your session just then?
(0021117)
Hyfrydle (reporter)
Mar 20, 2012 5:14 pm

 I will upload these sorry.
(0021118)
x4000 (administrator)
Mar 20, 2012 5:14 pm

 np
(0021172)
Hyfrydle (reporter)
Mar 22, 2012 5:50 pm

 Got stuck in a chunk unable to access buildings or warp out and finally the game disconnected me this was on version 0.912.
(0021173)
x4000 (administrator)
Mar 22, 2012 5:53 pm

 Any error messages on your end?

At any rate, there are a few things we are aware of and working on which might solve this (and some already logged for the next release thanks to Toll's error log), but if you have specific errors from your own logs that would be helpful.
(0021175)
Hyfrydle (reporter)
Mar 22, 2012 6:12 pm
edited on: Mar 22, 2012 6:12 pm

 Only log I can find is the ArcenDebugLog which I've renamed and uploaded does this help?
(0021177)
x4000 (administrator)
Mar 22, 2012 6:41 pm

 Yes indeed, that's exactly what we needed! It looks like that was an error on the server, which then causes you to get kind of stranded. So your "getting stuck" error isn't really the direct error: the direct error is the server not being able to generate or unload the chunk properly.

Toll reported two such bugs earlier today, and we fixed both, so hopefully those will also help with yours. If not, then definitely we want to hear about it further, but we'll probably need his logs moreso than yours, since that's where the actual error details lie.
(0021278)
x4000 (administrator)
Mar 24, 2012 9:59 pm

 Please let us know if you see this again, but I am presuming it's seeming good now from the sounds of your other post?

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- Issue History
Date Modified Username Field Change
Mar 20, 2012 5:08 pm Hyfrydle New Issue
Mar 20, 2012 5:08 pm Hyfrydle File Added: ErrorsReportedByEngine.txt
Mar 20, 2012 5:11 pm x4000 Note Added: 0021116
Mar 20, 2012 5:14 pm Hyfrydle Note Added: 0021117
Mar 20, 2012 5:14 pm x4000 Note Added: 0021118
Mar 20, 2012 5:15 pm Hyfrydle File Added: ArcenDebugLog.txt
Mar 20, 2012 5:16 pm Hyfrydle File Added: UnhandledErrors.txt
Mar 21, 2012 9:36 am tigersfan Internal Weight => Major Problem
Mar 21, 2012 9:36 am tigersfan Assigned To => keith.lamothe
Mar 21, 2012 9:36 am tigersfan Status new => assigned
Mar 22, 2012 5:50 pm Hyfrydle Note Added: 0021172
Mar 22, 2012 5:53 pm x4000 Note Added: 0021173
Mar 22, 2012 6:11 pm Hyfrydle File Added: ArcenDebugLog2.txt
Mar 22, 2012 6:12 pm Hyfrydle Note Added: 0021175
Mar 22, 2012 6:12 pm Hyfrydle Note Edited: 0021175 View Revisions
Mar 22, 2012 6:41 pm x4000 Note Added: 0021177
Mar 24, 2012 9:59 pm x4000 Note Added: 0021278
Mar 24, 2012 9:59 pm x4000 Assigned To keith.lamothe => x4000
Mar 24, 2012 9:59 pm x4000 Status assigned => feedback

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